FREQUENTLY ASKED QUESTIONS

We often get questions, take a look below

How much can I borrow? We lend cash amounts of between $500 to $5,000, with repayments direct debited weekly or fortnightly from your nominated bank account.

I’m new to Small Cash Loans. How do I get started? Just locate the Action Cash Loans Centre closest to your location and phone or call in and find out how you to can qualify. If there isn’t a centre close to you now, we hope to have one near you soon. You can also fill in the Enquiry Form available on this website and the nearest centre will contact you ASAP.

Secured Cash Loans. What does that mean? Some of our our loans are secured by way of a Mortgage (Bill of Sale) over a motor vehicle (usually for loans in excess of $2000) or a caravan, motorbike. We do not secure Home Mortgages. You keep and look after the assets, but you cannot dispose or sell them until the loan is repaid in full. Doing so could be considered an act of fraud.

What documents do I have to provide?

  •  Photo ID. eg. Drivers license, Passport or proof of age card.
  • Medicare card
  • Proof of income eg. 3 payslips and/or Centerlink income statement
  • Rent receipt or rates notice
  • 3 months current Bank Statement (min 90 days)
  • Name and address and phone numbers of 3 contacts not living with you.

What are the requirements for a loan approval?

  •  You must have resided in the local area for a minimum of 3 months.
  • Have worked in your current occupation for a minimum of 3 months if on wages.
  • Have sufficient income to support the loan amount.
  • Meet the lender’s responsible lending criteria.
  • The loan must be suitable to meet your needs

How do I find out if I’m approved for a cash loan? Once you have completed your application we can usually inform you of your approval by phone on the same day if possible. Your money is usually available within 24 hours.

When can I request a cash loan? Anytime! If you are a new client, simply ring the appropriate contact number for your area during business hours to complete a potential loan application, or use the enquiry form for us to phone you. For existing clients, simply contact us with your new request and we will take it from there.

When do I get my money? Usually available in your account the next morning after you sign the contract.

How do I get my money? Direct funds transfer. The money is directly deposited into your nominated bank account and will usually be available sometime that night or early next morning, depending on when your bank processes it.

How do I repay my loan? We make a direct withdrawal from your bank account on your next payday or the payday that you nominate. We only withdraw the amount that you authorized in your loan contract. If you pay out your loan early, there is no early termination fee and you will save on interest.

What happens if I don’t have the funds available to pay back the loan? We’ll work with you, provided you contact us as soon as you know that there’s problem. If you contact us, we can make arrangements under hardship regulations,or change your payment schedules.

Can I have more than one loan with Action Cash Loans at a time? No. We must have the full amount collected before we can issue another loan. Besides protecting us, this will help you avoid getting over extended. Exceptions can sometimes be made if you have paid at least 2/3 off a current loan and/or have previously held a loan contract with us that was paid out in full and without default.

What if I am self employed? The success of your application will depend on your ability to prove your regular income and ability to repay any loan amount provided.